Delivery and Returns
STANDARD UK DELIVERY – FREE
2-5 working days
We offer FREE delivery to anywhere in the UK and N Ireland.
Little Black Dress is a luxury online marketplace and your items will be delivered from the brand(s) directly to you.
Free Standard delivery usually takes 2-5 working days (excluding weekends and bank holidays) to reach you from dispatch, except in the case of made-to-order items, which can take a little longer. Please refer to each individual product page for more information.
A signature may be required upon receipt so please ensure there is someone there to accept your package. If you are not there to accept delivery, a calling card will be left for you to arrange redelivery or collection.
NEXT DAY UK DELIVERY – £7.99
Got an event and need a party dress asap? Don’t worry! If you need something quickly, most of our products can be sent on Next Day Delivery within the UK.
All orders are dispatched to you directly from our brands, please order before 12pm Mon – Thurs to receive your order the next day.
Orders are only dispatched on working days, any next day orders made on Friday will be delivered on Tuesday. We do not currently offer Saturday delivery.
*Subject to location and courier service, some postcodes may be exempt from Next Day Delivery, please contact us for further information on 0161 277 7046.
INTERNATIONAL DELIVERY – from £15
Within 10 working days
Your order will be dispatched directly to you from the brand(s) via a tracked service.
Please click here for a full list of countries and delivery charges.
Please note International orders may incur custom duties and taxes so it can be a good idea to contact your local customs office to find out before you order.
28 DAYS RETURNS
We hope you love your Little Black Dress purchase but if for any reason the item is unsuitable, you have up to 28 days from receipt to return your items. Please follow the returns instructions you receive with your order and be sure to include your Order Number.
You must return items to the respective brand(s). Please note that this is at your own expense.
We strongly advise you send returns back via a tracked service and find that Royal Mail 2nd Class Signed For is the most cost-effective.
Any item on Little Black Dress can be returned if unsuitable, with the exception of made-to-measure or customised dresses/items, and due to health and hygiene reasons, underwear, earrings and hair accessories.
We will only accept returns for a refund if the items are in it's original condition – unworn, unwashed, unaltered, with all tags intact and free from stains, marks and fragrance.
Your returner order can take 10-14 working days to be processed, the brand(s) will notify us once your return has been accepted and your refund will be issued by us back to your original method of payment.
Funds will take between 3-5 working days to clear back into your account, please note this depends on the payment method and the bank.
Exchanges can only be made on alternative sizes of the same product. To make an exchange, fill in the necessary details on your returns paperwork, for example, the size you wish to exchange for. All exchange requests are subject to stock availability.
Exchanges can only be dispatched upon receipt of the returned item(s).