Happy customers

From finding the perfect dress to experiencing customer service that goes above and beyond, we want you to love shopping at Little Black Dress. So we've teamed up with Trust Pilot where you can leave, and see, feedback about Little Black Dress. Please do tell us what you think; all feedback, good and bad, is hugely appreciated. 

We’re delighted to say that on the whole, you're a happy bunch! Here is what you have to say about us... 

'LOVE LOVE LOVE. I'm not the type of person that ever orders clothes online, I've had so many bad experiences but I needed a dress for a summer ball last minute as I had no other choice, but this time and I have no regrets at all! Firstly, my delivery came in 2 days of ordering and I was constantly kept in the loop by the delivery company which made everything so much easier. Secondly (might seem frivolous) but the packaging was 5 star worthy alone, it came in a neat box wrapped in tissue paper and ribbon with a personal note attached -made my day, thank you! and finally the dress itself was gorgeous, exactly as it looked in the pictures and it's not often you can say that when ordering online and it fit me perfectly! Would 100% recommend LBD to absolutely everyone, I wish I could just buy everything from here!! great service and awesome quality!' K

'The dress is absolutely beautiful great quality and also when it arrived I was kept up to date from the minute I placed my order until the package arrived which I might add was beautifully wrapped presentation was fab and the dress was pure to size.' Toni Scott  

'This is the first time I have used Littleblackdress.co.uk and I am happy to say I will use them again and recommend them. I am on the other side of the world and I ordered a Gatsby dress on the Friday and it was at my door the following Tuesday. Not only was the shipping prompt but the dress is beautiful, even more so than the photos suggest. I corresponded via email prior to purchasing with very helpful staff that always replied promptly. Now I am looking forward to wearing my beautiful dress. Great service Little Black Dress.' Jojo

'I needed a dress quickly for a ceremony, I found one I liked but needed to be sure of next day delivery. I telephoned to check as with some of their providers this isn't an option, they were very helpful and checked with the supplier who told them the dress would be with me by 10.30 the next day, it actually arrived around 9.30 - so this was great. I ordered two sizes to be sure that one at least fitted well, as sizing can change from shop to shop, so returned one, receiving a prompt refund. Excellent and prompt service throughout the process, I would certainly use them again and recommend them.' FIona

'5* Review. The quality of the dress was brilliant much better than other online shops and the delivery was quick! Really liked the handwritten note inside as well, just added that extra touch' Lauren

‘Just a quick email to say I love your website. Gorgeous clothes, easy check out process and fast delivery. You have never disappointed me and I always recommend you to friends and family. I will be shopping with you for years to come :) Keep up the good work!’ Heather

'I ordered this dress, it arrived within 3 days perfectly parcelled in a black box wrapped in black tissue n tied with a black ribbon. This dress is stunning! It looks amazing and I feel a million dollars in it. The extra touch of a little note personally written saying to enjoy my party in my LBD was a lovely touch. Can't wait to wear it for my works Xmas party. Thank you LBD.' Cheryl R

'I sing in a jazz-swing band and we had an important booking this Valentine's night, a performance aboard one of three riverboat cruisers on the Thames in central London. I wanted to look the part, and the LBD I chose from LittleBlackDress.co.uk was exactly what I wanted. The cut and fabric are great, and the feather trim around the hem added just the right amount of 'special'. Their service was fast and friendly too – I'll definitely use them again.' Christina

'This dress arrived beautifully boxed and is of a lovely quality, it fits really well and was my first purchase from the company, it won't be my last!' Felicity R 

'Have used LBD a few times and can't recommend them enough. Great value, huge range, brilliant quality, fast delivery that's nicely packaged with a lovely personal note. Have recommended to a few friends and they were very impressed too. 5* service!!!' Katy

‘Thank you so much for ensuring the delivery of my new dress before Ascot. It’s arrived today and looks amazing......... :-) You will be highly recommended from myself to my friends and family, give me a shout if you see me at Ascot on Ladies Day, I’ll be over in the grandstand.’ Pauline Morgan

'Love my dress. Excellent customer service. Definitely use LBD company again thanks so much xxx' Rachel R 

‘I just wanted to drop you a huge thank you. Firstly, my second dress just arrived as you promised and fits perfectly. Secondly thank you for taking to the time to respond to my email individually and you delivered on your promise that my dress would arrive before Saturday. Excellent customer service, I can't say I often feel as looked after when ordering online. I will definitely be back and will recommend you.’ Antonia Garcia

‘I just wanted to say a massive thank you for my dresses. Fantastic service! Handwritten labels, wrapped in tissue paper and very fast delivery. I love the personal touch you give to orders and hope you continue to do so in the future.’ Francesca Greaves

‘Thank you so much for your excellent customer service. I have to say you are a great company and look forward to shopping with you again!’ Rebecca Headley

‘My Little Black Dress dress is amazing and exactly what I expected. My best buy this year, thank you.’ Louise Hill

‘I can’t believe I have only just discovered Little Black Dress. It is such an easy website to browse through, with a gorgeous range of products. It is a much better site than a lot of the other online fashion retailers I use.’ Lora Mealyou

‘I just wanted to email to say thank you so much for sending my order so quickly. It arrived today and the dress will be perfect for my anniversary dinner. People are quick to complain but never quick enough to compliment.’ Karen Berrington

‘I really enjoyed reading your blog. I’m a frequent visitor of Littleblackdress.co.uk and really like what you have done with this site.’ Yuliya‘

‘I have been extremely impressed by your response and the manner of the customer service I received when I called earlier – what a pleasant change. Also, often when one leaves an email message it takes an age to be responded to, but not in your case.’ Kate Abson