Holiday Information

Christmas returns

Orders purchased after December 17th can be returned up until January 10th 2019.

Please note all items returned must be unworn, unmarked and with all security tags and ribbons secure and not showing signs of removal. It may take up to 14 working days to process your returns. Please see our terms and conditions and returns policy here https://www.littleblackdress.co.uk/returns

Items bought as gifts, which are unsuitable, can be exchanged for an alternative item of the same value, or, a credit note can be issued for the same value.

Credit notes must be redeemed within 6 months of issue.

Standard returns policy applies regarding the condition of the goods (as above).

To return an item given as a gift bought from Little Black Dress, simply email hello@littleblackdress.co.uk, stating the original order number and the name of the original purchaser, and clearly state and your requirement.

We will contact your gift purchaser on your behalf to verify your order details and to send you a voucher code.

E-mail correspondence must be received by Little Black Dress by the 7th January 2019.

Shipping Information

UK last shipping information for Christmas Delivery

Standard shipping: order by December 17 before 12 noon to receive your parcel in time for Christmas. Orders placed after this time may not arrive in time for Christmas but we are striving to ensure everyone gets their fabulous dress in time for the festivities. Please note: many of our UK brands are small businesses who close for the festive period. We will be removing our Next Day shipping options from December 19, 2018.

Please call our customer services on 0161 276 7046 for further information on which brands will be operating over the festive period and we can approach the brands for you. Should you require a dress urgently for New Year’s Eve, then please don’t hesitate to contact us.

Express delivery for urgent orders over Christmas will be charged back to the customer.

Important information: Our offices will be closed on the following dates: 24th, 25th, 26th, 31st December and 1st January.

All services resume as normal on January 2 .

May we take this opportunity in wishing all our customers a very happy & fabulous Christmas and New Year.

 

TeamLBD x