At, your order is shipped out from the brands directly to you. So please be aware that many of our brands, especially the smaller independents, will be closed between Christmas and New Year for a well-deserved break. That means many purchases from between Saturday 20 December 2013 and Wednesday 1 January 2014, won't be shipped out until Thursday 2 January 2014. We apologise in advance, and hope this doesn't cause you too much inconvenience. Before making your order, please check here for a full list of our brands' holiday dates.