Delivery and Returns
STANDARD UK DELIVERY – FREE
2-5 working days
We offer FREE delivery to anywhere in the UK and N Ireland. Please note that Little Black Dress is a luxury online marketplace and your items will be delivered from the brand(s) directly to you, usually via Royal Mail First Class Signed For or a secure courier service.
Free Standard delivery usually takes 2-5 working days (excluding weekends and bank holidays) to reach you from the time of your order, except in the case of made-to-order items, which can take a little longer.
Please refer to each individual product page for more information.
A signature may be required upon receipt so please ensure there is someone there to accept your package. If you are not there to accept delivery, a calling card will be left for you to arrange redelivery or collection.
NEXT DAY UK DELIVERY – £7.99
Got an event and need a party dress asap? Don’t worry! If you need something quickly, most of our products can be sent on Next Day Delivery within the UK.
All orders are dispatched to you directly from our brands, please order before 12pm Mon – Thurs to receive your order the next day.
Please note orders are only dispatched on working days, so any next day orders made on Friday will be delivered on Tuesday, we do not currently offer Saturday delivery.
*Subject to location and courier service, some postcodes may be exempt from Next Day Delivery, please contact us for further information on 0161 277 7046.
INTERNATIONAL DELIVERY – from £15
Within 10 working days
Little Black Dress ships internationally. Please click here for a full list of countries and delivery charges. Your order will be dispatched direct from the brand(s) via a tracked service.
Please allow up to 10 working days for delivery from the time of your order.
Please note International orders may incur custom duties and taxes so it can be a good idea to contact your local customs office to find out before you order.
28 DAYS RETURNS
We hope you love your Little Black Dress purchase but if for any reason the item is unsuitable, you have up to 28 days from receipt to return your items. Please follow the returns instructions you receive with your order and be sure to include your Order Number. Please note that you must return items to the respective brand(s).
Returns are at your own expense but this doesn't have to cost a fortune. We advise you send via a tracked service and find that Royal Mail Second Class Signed For is the most cost-effective.
Any item on Little Black Dress can be returned if unsuitable, with the exception of made-to-measure or customised dresses/items, and due to health and hygiene reasons, underwear, earrings and hair accessories. You will receive a refund as long as the items returned are in it's original condition – unworn, unwashed, unaltered, with all tags intact and free from stains, marks and fragrance. When trying on items, please be extra careful not to mark the dress with make-up or deodorant/fragrances.
Your refund can take 10-14 working days to be processed and the money to be refunded back to your original method of payment once the items have been processed by the brand and we have been notified of your returned order.
Exchanges can only be made on alternative sizes of the same product. To make an exchange, fill in the necessary details on your returns paperwork, for example, the size you wish to exchange for. All exchange requests are subject to stock availability. Exchanges can only be dispatched upon receipt of the returned item(s).