Delivery and Returns
STANDARD UK DELIVERY – FREE
2-5 working days
We offer FREE delivery to anywhere in the UK and N Ireland.
Little Black Dress is a luxury online marketplace and your items will be delivered from the brand(s) directly to you.
Free Standard delivery usually takes 2-5 working days (excluding weekends and bank holidays) to reach you from dispatch, except in the case of made-to-order items, which can take a little longer. Please refer to each individual product page for more information.
A signature may be required upon receipt so please ensure there is someone there to accept your package. If you are not there to accept delivery, a calling card will be left for you to arrange redelivery or collection.
NEXT DAY UK DELIVERY – £7.99
Got an event and need a party dress asap? Don’t worry! If you need something quickly, most of our products can be sent on Next Day Delivery within the UK.
All orders are dispatched to you directly from our brands, please order before 12pm Mon – Thurs to receive your order the next day.
Orders are only dispatched on working days, any next day orders made on Friday or the weekend will be delivered on Tuesday. We do not currently offer Saturday delivery.
*Subject to location and courier service, some postcodes may be exempt from Next Day Delivery, please contact us for further information on 0161 277 7046.
INTERNATIONAL DELIVERY – from £15
Within 10 working days
Your order will be dispatched directly to you from the brand(s) via a tracked service.
Please click here for a full list of countries and delivery charges.
Please note International orders may incur custom duties and taxes so it can be a good idea to contact your local customs office to find out before you order.
14 DAYS RETURNS
Now you can return as many items as you like securely and easily for a flat rate of £3.50.
As a luxury marketplace, we appreciate that returning items bought through Little Black Dress can be costly and time-consuming. Which is why we have introduced our new easy returns system. As well as offering free delivery, you have up to 14 days from receipt of goods to return your items, by simply downloading a QR code onto your phone, or if you prefer, printing off a returns label, before dropping your package(s) into your local Post Office. If you choose to use our service, we will deduct a small contribution of £3.50 from your refund, no matter how many items you are returning to different brands.
Go to www.littleblackdress.co.uk/returns for more information.
Exchanges can only be made on alternative sizes of the same product. To organise an exchange, please contact Team LBD at firstname.lastname@example.org.
Exchanges can only be dispatched upon receipt of the returned item(s).